You can return your first pack within 14 working days of receiving your first delivery with the product completely intact and get a full refund. If you wish to cancel at any time after the 14 working days following receipt of your first pack, you can do so at any time. We are only able to provide a refund for any deliveries received within the last 14 days and therefore you cannot get a refund of more than one pack of your subscription. We would advise that you provide us with 28 days’ notice of cancellation as otherwise a pack may already be on its way to you and we will be unable to prevent the delivery. Please contact us if you wish to cancel your subscription at any time.