Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best!
James, Liam & Lou, Founders.
- Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process.
- Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit.
- Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build.
- Dispatched within 48 hours. Orders processed and dispatched within 48 hours. If we can’t do so for any reason, we’ll tell you right away.
- Officially licensed products. Every model is created with experts to maintain the original specification.
- Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software.
- Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.
- Worldwide shipping. No matter where in the world you are, we can ship direct to you just choose your country at the checkout.