Delivery and Returns

Delivery

USA, Canada, Mexico

Your model parts will be packaged in a strong Agora Models box to ensure your parts are kept in perfect condition. From March 2020 Agora Models will be available to North America directly from our US hub. If you would like to register your interest and hear more about our deliveries to North America, please fill in the form below. We use the tracked service to ensure a safe delivery of your package and so that you know when you can expect your delivery to arrive.

Returns

We are happy to offer free returns on any full price and sale items returned to us in perfect condition, within 14 days of receipt of order. Faulty items may be returned at any time. This does not affect your statutory rights.

Refunds will be credited to the original card that was used for purchase.
For advice please email us at customerservice@agoramodels.com. Full details for returning your package will be posted here soon and also included within your parcel. Feel free to contact us for help.